WHEN SHOULD I SECURE MY DATE?

Many of our clients secure their date 8-12 months in advance. Saturdays, and peak months, May-September, book quickly.

WHAT IS A BRIDAL TRIAL? IS IT REQUIRED? WHEN SHOULD I SETUP MY TRIAL?

Our bridal trial is a one-on-one session with the artist/artists, at our studio or at your desired location. A trial is not mandatory, but it is recommended. The trial is your opportunity to try out your makeup and hair style before your wedding day.  The trial starts with a consultation, where we will determine your vision for your day. We recommend that you bring pictures of styles of hair and makeup you like, as well as your veil or hairpieces. Trials are usually scheduled 2- 3 months before your wedding date.

DO YOU PROVIDE ON LOCATION SERVICES?

Yes! Our day of services are provided on location only. We bring everything needed to beautify you and your bridal party. All you have to do is relax and enjoy the pampering!

WHAT ARE YOUR SANITARY METHODS?

We take sanitary practices very seriously! All of our brushes are cleaned with professional brush cleaner, between clients. The disposable applicators we use in our sessions( mascara wands,  lip gloss wands, cosmetic sponges) are used once per client. All products are disinfected with 99% isopropyl alcohol between clients. Curling irons, wands, brushes and combs are also disinfected between each client.

WHAT TYPE OF PRODUCTS DO YOU USE?

We use  high end cosmetics lines, such as Bobbi Brown, Laura Mercier, MAC, Nars, Smashbox, Urban Decay, RCMA, Chanel,  and Charlotte Tilbury  to name a few. For hair we use lines such as Oribe, Ouai, Kenra, and Redkin.  We keep up with the trends and constantly test new products. Only the best make it into our kits!

DO YOU USE HAIR EXTENSIONS?

We do not sell extensions, but will apply the extensions at no additional cost. We recommend 100% human hair, clip on extensions. These are sold at most beauty supply store, or ask us for more recommendations.

DO YOU OFFER FAUX LASHES?

Yes! We feel lashes makeup a big impact in pictures. They open up the eyes, and provide added depth and definition. Lashes are included with all services, including the entourage.

DO YOU STAY FOR TOUCH-UPS?

If you are a bride interested in touch up's on your wedding day, the Deluxe package may be for you. The Deluxe package includes everything our standard rate rate does, with the addition of Touch ups all day for the bride and the bridal party. This package also allows for 1 hair and makeup change is desired. A La Carte Touch-up services are available for smaller increments of time (3 hour max.) and billed in 1 hour increments after original services are completed. Rates are $100 per hour for each artist staying. This service can be used to keep your hair and makeup flawless throughout the day, or if you’d like an additional style after the ceremony.

CAN I ADD OR REMOVE SERVICES AFTER I SECURE MY DATE?

It is best to know how many services you will need when booking, but if this is not possible, you can add services up to 1 month before your date. Once a service has been added to the contract it may not be removed. Be advised that adding/or removing services will affect your timeline on the day of.

WHAT IS YOUR CANCELLATION POLICY?

You may cancel at any time. Cancellations must be made in writing. There is no refund on the retainer.

In the unlikely event that Kelly Jo Makeup needs to cancel due to extreme circumstances, we will notify the client and refund all monies including the deposit. We will also do our best to secure an alternative artist to provide services on your day.

HOW LONG DOES IT TAKE DO HAIR AND MAKEUP?

We will prepare a detailed schedule based on your party’s size and services. This is one less thing for you to worry about on your big day!

Average length of time for each service:

Bride:  makeup & hair- 2 hours // Bridal Party: makeup and hair 1 1/2 hours